Privacy Policy

Information We Collect

Personal Information You Provide

When you create an account with Storylinkgroup, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and any profile information you choose to share. We also collect information when you participate in our meditation programs, complete progress assessments, or engage with our community features.

• Account registration details including name, email, and chosen password
• Profile information such as meditation experience level and personal goals
• Communication preferences and notification settings
• Payment information when you subscribe to premium services
• Feedback, reviews, and testimonials you submit
• Support inquiries and customer service communications

Automatically Collected Information

Our platform automatically collects certain technical information to improve your experience and ensure proper functionality. This data helps us understand how you interact with our services and identify areas for enhancement.

• Device information including operating system, browser type, and mobile device identifiers
• Usage patterns such as session duration, features accessed, and meditation completion rates
• Location data (general geographic area, not precise location) to provide relevant content
• Technical logs including IP addresses, access times, and error reports
• Performance metrics to optimize loading times and user experience

How We Use Your Data

Storylinkgroup uses your information primarily to provide and improve our meditation and self-development services. We're committed to using your data responsibly and only for purposes that directly benefit your experience with our platform.

Primary Uses of Your Information

• Creating and maintaining your personal account and profile
• Delivering meditation content and tracking your progress through programs
• Providing personalized recommendations based on your interests and activity
• Processing payments and managing subscription services
• Sending important updates about your account and our services
• Responding to your questions and providing customer support
• Improving our platform through usage analysis and user feedback
• Ensuring security and preventing unauthorized access to your account

Communication and Marketing

With your consent, we may send you educational content, program updates, and information about new features that align with your interests. You can easily opt out of marketing communications while continuing to receive essential service-related messages.

Data Sharing and Third Parties

Storylinkgroup does not sell your personal information to third parties. We only share your data in specific circumstances that are necessary for providing our services or when required by law. Transparency about our data sharing practices is fundamental to maintaining your trust.

Service Providers and Partners

• Payment processors who handle subscription transactions securely
• Cloud hosting providers who store our data with enterprise-grade security
• Analytics services that help us understand platform usage patterns
• Customer support tools that enable us to assist you effectively
• Email service providers who deliver important communications

Business Transfers

In the unlikely event of a merger, acquisition, or sale of Storylinkgroup, your information may be transferred to the new entity. We would notify you of any such change and ensure your data remains protected under the same privacy standards.

Security Measures and Data Protection

Protecting your personal information is our highest priority. We implement comprehensive security measures across all aspects of our platform to ensure your data remains safe and confidential.

Technical Security Measures

• End-to-end encryption for all data transmission and storage
• Secure server infrastructure with regular security updates and monitoring
• Multi-factor authentication options for enhanced account protection
• Regular security audits and vulnerability assessments
• Automated backup systems with secure offsite storage
• Access controls limiting data access to authorized personnel only

Organizational Security Practices

Our team follows strict data handling protocols and receives regular training on privacy best practices. We maintain detailed access logs and conduct background checks for all employees with data access. Our security policies are reviewed and updated regularly to address emerging threats.

Your Privacy Rights

You have significant control over your personal information and how it's used. We believe in empowering our users with clear options to manage their data and privacy preferences.

Data Access and Control Rights

• Request a complete copy of all personal data we have about you
• Correct or update any inaccurate information in your profile
• Delete your account and request removal of your personal data
• Restrict or limit how we process certain types of your information
• Port your data to another service provider in a standard format
• Object to certain types of data processing, including marketing communications

How to Exercise Your Rights

To exercise any of these rights, simply contact our privacy team at [email protected] or use the data management tools available in your account settings. We'll respond to your request within 30 days and provide clear information about any actions we've taken.

Cookies and Tracking Technologies

Storylinkgroup uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We're transparent about what information we collect and how you can control these technologies.

Types of Cookies We Use

• Essential cookies that enable basic platform functionality and security
• Preference cookies that remember your settings and customizations
• Analytics cookies that help us understand how you use our platform
• Performance cookies that optimize loading times and user experience

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool available in your account settings. Note that disabling certain cookies may affect platform functionality, but essential features will continue to work.

Data Retention Policies

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our retention periods are based on the type of information and legal requirements.

Retention Periods

• Account information: Retained while your account is active and for 2 years after closure
• Usage data: Aggregated and anonymized after 18 months for analytics purposes
• Communication records: Kept for 3 years to resolve any service-related issues
• Payment information: Retained according to financial regulations, typically 7 years
• Support tickets: Maintained for 2 years to ensure consistent service quality

International Data Transfers

While Storylinkgroup is based in India, some of our service providers may process data in other countries. We ensure all international transfers meet strict privacy and security standards through appropriate safeguards.

Transfer Safeguards

All international data transfers are protected by standard contractual clauses approved by data protection authorities. We regularly audit our international service providers to ensure they maintain the same high privacy standards we uphold.

Children's Privacy Protection

Storylinkgroup does not knowingly collect personal information from children under 16 years of age. Our platform is designed for adult users seeking meditation and self-development resources.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll always notify you of significant changes and provide clear information about what has changed.

Notification of Changes

For minor updates, we'll post the revised policy on our website with the updated date. For significant changes that affect how we collect or use your information, we'll send you direct notification via email and may require your consent to continue using our services.